The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Discover powerful CRM tips to enhance sales productivity, streamline processes, improve customer relationships, and maximize ...

Of the 22 guru strategies we follow, CRM rates highest using our P/B Growth Investor model based on the published strategy of Partha Mohanram. This growth model looks for low book-to-market stocks ...

In March 2023, New Hyde Park, New York-based Northwell Health saw an opportunity to completely change how its EHR, CRM and data infrastructure operated. Northwell chose Epic's EHR system ...