Telstra downgraded the upload speeds for thousands of its Belong NBN customers without telling them or lowering the price.

ACCC has informed that Telstra has been caught misleading customers once again, this time by quietly reducing the upload ...

A federal court in Australia determined Telstra misled almost 9,000 broadband customers about their upload speeds.

Telstra previously supplied a $90 credit to 2,785 affected Belong customers in 2021. However, the Federal Court found that ...

The Federal Court has today found that Telstra made false or misleading representations relating to the upload speed of ...

The Federal Court has found that Telstra made false or misleading representations relating to the upload speed of residential ...

The court found Telstra had misrepresented services to 2,785 customers from 2017 to 2018 and to another 6,112 customers through 2020 by failing to disclose the reduced upload speeds. Telstra ...

Broadband network provider NBN Co is helping support the creation of First Nations jobs by switching to electricity supplied by Australia’s first Indigenous-owned energy retailer. Through a $1.6 ...

Telstra has been found to have misled thousands of customers over the broadband speed it provided to them through its budget telecommunications arm, Belong.

CEO Paul Tyler says customers are ditching the big three telcos after Superloop’s loss dropped to $7.8 million.

Telstra customers fed up with forking out up to 24 per cent more for mobile plans than rival Vodafone can get a better deal, the boss of Australia’s biggest telco says.