A ministry official said there needs to be “an environment that is accessible to people with all types of disabilities, not just people who have physical disabilities.” Wheelchair user Toshiya ...

More than 11,500 wheelchairs and scooters were mishandled by airlines in 2023, according to the Department of Transportation.

Stools and high tables are not suitable for wheelchair users. Low tables should be provided as well. 3.8 Hotels At least one room per new hotel or motel should be accessible to a wheelchair user.

Airlines don't like the obligation to pay for replacement wheelchairs and reimburse ground transportation costs when a passenger's wheelchair is damaged.