The ongoing evolution in loyalty presents an opportunity for retailers to retool their rewards programs to keep consumers ...

British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status ...

Loyalty programs are a staple in many industries, but they’re taking on a whole new meaning in the world of arts, ...

Loyalty rewards programs can significantly increase customer engagement and retention. However, to make a loyalty program successful, you must promote it aggressively and get your users to adopt it ...

British Airways has introduced major changes to its loyalty program, shifting from awarding points based on distance to a revenue-based system. This move has led to widespread criticism and ...

Torchy’s Tacos, the beloved brand behind “Damn Good Tacos,” has chosen PAR Punchh, a leading loyalty and engagement platform by PAR Technology Corporation (NYSE: PAR), to elevate its guest experience ...

Sweeping changes are coming to the points-based rewards and upgrades options in the Qantas Frequent Flyer program.