The chain’s AI voice assistant — dubbed “FreshAI” — first began testing in 2023 and is currently used in about 100 Wendy’s ...

Our son had seen an ad for Wendy’s signature frozen dessert and instantly lost his heart. He has a deep appreciation for both ...

If you frequent the drive-thru line at Wendy’s, be prepared for some A.I. technology to take your order by the end of the ...

Early results revealed this technology has simplified ordering and helped free up employees to enhance the customer ...

Wendy’s is employing AI bots at its drive-thrus — and customers have mixed feelings about it. The CEO of Wendy’s, Kirk Tanner ...

During the onset of the global COVID 19 pandemic and the ensuing lockdown, drive thru windows became a crucial lifeline, ...

The initiative, known as FreshAI, is a collaboration with Google Cloud and aims to improve order accuracy and speed. Tanner ...

The company employed Google Cloud’s generative AI and large language model (LLM) technology at the drive-thru ... and ...

(WDRB) -- Louisville police arrested a man accused of shooting a woman after an argument in a Wendy's drive-thru. Louisville ... left the building James-Wooten reportedly shot her.

The company said at the time that "a voice ordering solution for drive-thru will be part of our restaurants' future." If the roll-out at Wendy's this year goes well, that could be "a real strong ...