Wyandotte County and Kansas City, Kansas, are changing how customer service calls concerning trash and recycling are handled.

But the response the KSL Investigators got back from the owner of the CenturyLink brand, Lumen, about his broken landline was swift. It was back online in two days' time. A spokesperson blamed the ...

Julie Wheeler said the primary type of scam they see is when someone gets a phone call, text, or email saying their utility ...