We rely on reviews to pick restaurants, hotels, and activities. But what about fake reviews or reviews that were paid for?

Businesses which boost their star ratings will have warnings attached to them - fake reviewers will be banned.

Phony reviews have long plagued many popular consumer websites, such as Amazon and Yelp. They are typically traded on private social media groups between fake review brokers and businesses willing ...

Google is pledging to crack down on fake online reviews with tougher punishments for rogue reviewers and businesses after an ...

How important are online ratings and reviews? Our annual CXresearch found 85% of U.S. customers say ratings and reviews help ...

Google vowed to take "rigorous steps" to combat fake online reviews and impose serious punishments for reviewers and ...

The U.K.'s antitrust regulator has reached an agreement with Google to counter the scourge of fake online reviews. The U.K.'s Competition and Markets Authority (CMA) opened an investigation into ...

Google has pledged to do more to combat fake reviews of UK businesses, with significant changes to follow. The update was announced by the Competitions and Markets Authority (CMA), the United ...

The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has put merchants, service providers and ...

The U.K.’s antitrust regulator has reached an agreement with Google to counter the scourge of fake online reviews. The internet giant has committed to several remedies. Bogus endorsements have ...