Rounding provides leaders with the opportunity to touch base with employees, make a personal connection, find out what is going well and determine what improvements can be made. In addition, rounding ensures that our teams know that:

How Am I Doing as your leader? What is the best part about Working here? Do you have any unresolved concerns about our work environment or department? Yes - What is the concern? Who can I thank for you?

Rounding involves a leader taking time each day to touch base with employees, make a personal connection, find out what is going well, and determine what improvements can be made. Quite simply, it is a way to efficiently gather the information you need to do your job and do it well.

Rounding with staff and residents is an effective method for leaders to hear firsthand what is going well and what issues need to be addressed within the organization.

Use this to guide your rounds to monitor the progress of QAPI initiatives. 1. Which leader(s) will conduct rounds? 2. How frequently will rounds take place? 3. What questions do you want to ask? What do you want to learn? (See sample questions below.) 4.

P4a: Blank Employee Rounding Form Date: Employee/Department: Employee Rounding Documentation: What is working well? Is there an employee and/or physician you would like to recognize and why? Any Burning Question(s) for Adminstration? Any Safety Issues/Concerns? Can you tell me about any good catches (formerly “near misses”)?

The purpose of this form is to facilitate effective rounding by healthcare leaders to improve employee engagement and service quality. By following the structured approach outlined in this toolkit, leaders can proactively address issues while recognizing staff contributions.

Is there anyone I should recognize/com pliment for doing a good job? Why? Is there anything I could do better? Do you have the tools and equipment to do your job? What else would you …

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